My Trident is several years old and has been working just fine . This morning I got a waste full message and "no test in 24 hours". I emptied the waste and set it back to empty. As soon as I did, it sounded like it started to test. Well, hours later, I noticed it is stuck in initializing. I reset the trident and the problem persists Any recommendations?
Trident stuck initializing
- Thread starter zajack
- Start date
reefkeeper2
Well-Known Member
When you say reset do you mean you unplugged it? It happened to me once and unplugging it for a minute fixed it.
Yeah. I unplugged it and took it apart for quite some time. I started getting no water sample and the culvette does not fill. I pushed water through all the way to the pump. I didn't try to push water through the pump yet. Not sure it would be open for me to do that anyway.
reefkeeper2
Well-Known Member
Sample line is clogged probably at the point where it plugs into that little black plastic piece going into the machine. That's where mine clogs up.
@SteveDola Are you recommending that I rest to factory defaults? I have reset the trident and powered off to no avail. Neptune support suspects the 1-link cable at this point.
