Ques. Reef beat connections

[gobie1313]

Having a hard time with connecting to the Red Sea reef mat. It was working fine for a couple months . I changed out the mat , and unable to get to reconnect.
I even reinstalled app, and disconnected from power. I’ve gone thru all steps recommended by Red Sea .
Anyone near taunton can stop by and lend me your expertise for a few mins?
I’ll be happy to give u a frag out of tank .
You can text me
617-365-8611
Bruce

 

[Moose10]

Having a hard time with connecting to the Red Sea reef mat. It was working fine for a couple months . I changed out the mat , and unable to get to reconnect.
I even reinstalled app, and disconnected from power. I’ve gone thru all steps recommended by Red Sea .
Anyone near taunton can stop by and lend me your expertise for a few mins?
I’ll be happy to give u a frag out of tank .
You can text me
617-365-8611
Bruce

I have had the issue in the past, try using another device (phone, or tablet)

 

[garyl]

Make sure you are on the same wireless network - if you have a guest network you may be on 2 different networks.

 

[Owen386]

No familiar with the reef mat but familiar with networking. Make sure you are on whatever protocol works best with the device. I.e 2.4ghz or 5ghz etc