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Reefcleaners
- Thread starter JTM4UG
- Start date
GraniteReefer
Non-member
Great experience with reefcleaners, usually if you order a fair amount it’s not unusual for double the number of snails to come of the smaller varieties. John hooks it up. Multiple orders and the DOA is never greater than the excessive amounts you receive. I have even had a RFA shipped the slow method from him and it made it. Highly recommended buy with confidence
No heater packs or cooler ?
There was a small heater pack but after 3 days shipping and day time highs in the teens, who knows how cold over night, the water was VERY cold.
I hot a 2 day shipment from them sub 20 here, most stuff lived, lost a few hermits. Usually a few blue leggs will die, a few snails
Have had good experiences also. A few hermits snuck in with my snails, but practically has been everything alive and well. Will absolutely order from them again.
Note the dwarf species of snails are tiny tiny tiny (dwarf cerith, planaxis, and zigzag periwinkles). Can't emphasize "tiny" enough.
Note the dwarf species of snails are tiny tiny tiny (dwarf cerith, planaxis, and zigzag periwinkles). Can't emphasize "tiny" enough.
OP
OP
JTM4UG
REEFER
Just wanted to give everyone an update. My order came today and I was very happy. A few DOAs but tons of extras to make up for it. I bought the 25 gallon package and some pods. I was waiting on the emerald crab to eat some bubble algae thats starting to come up. Crossing my fingers.
LTibbs77
Non-member
I had recently ordered, did not have as good of luck as mentioned earlier in the post. 93 out of the 100 hermits I ordered were doa, 10 bumblebee snails out of 40 (as well as 4 others that were occupied with hermits), 2 out of 10 emerald crabs, and within 10 hours all 3 lettuce slugs also dead. I was refunded $72 of my $205 purchase. I would not recommend this as a source to people in this area. I could have gotten more for less at petco in all honesty. Also everything in my order was counted exactly to the number, not a single extra anything. Might be a reflection of the current situation we're in at the moment
I just bought a cleaner package last week. I also had a lot DOA. None of the 25 hermit crabs made it (rotting hermits smell awful ). And one out of the three emerald crabs died. The snails did okay. Customer service was good and John processed my refund quickly. But I don’t think I will buy from them again.
Are they shipping in an insulated box and or hand warmers
MrX
Non-member
My order a couple weeks ago had an insulating liner/bag and a heat pack. USPS was a day late bringing it so the heat pack was expired/useless at that point.
I'm sure I had a few DOA but I didn't/don't really pay attention. I tried taking some pics to see if things are "moving around" but haven't spent much time comparing.
LTibbs77
Non-member
So after refunding me for the stuff that was doa, he shipped me replacements also. Wow, customer service like I've never seen before from livestock distributor. Still had fair amount of doa, but roughly 80% made it this time. Even if you have a tough shipment he'll make it right.
CrypticLifeStyle
Non-member
Anyone try Gulf Coast Ecosystems?
